Good As Gold Guarantee
What is the Good As Gold Guarantee?
It's really quite simple: We're committed to bringing you the lowest prices,
all the time. So if you’ve requested a travel quote from us and you find
a better price for the exact trip, we'll double the difference - up to
$100 in addition to your cash back!
What does the Good As Gold Guarantee apply to?
Everything we offer: flights, hotels, vacations, cruises and rental cars.
How do I take advantage of the Good As Gold Guarantee?
Just call us the same day of your travel request and tell our specialist
where you found the lower price.
Wow, this sounds great! Why are you doing this?
We believe that our members are as “Good As Gold” and should be treated that
way! This is just one way to express our commitment to providing you and your
family members with value and service that is second to none! Other restrictions
apply.
- The Good As Gold Guarantee is available to members who have requested
travel quotes directly from one of our Travel Specialists.
- If you find a lower rate from a travel agency or on a US-based website
the same day of your initial request, and we verify that your request
qualifies for the Good As Gold Guarantee, we will match that rate, and
we will double the difference up to $100.
- The Good As Gold Guarantee is available only for exact itinerary matches,
including, without limitation, specific carrier or provider (including
class of service), hotel (including room type), ship and cabin category,
rental car company and vehicle class, applicable refund policy, and the
exact same dates and times of travel or service as booked through our
company. The Good As Gold Guarantee is not available for airfare bookings,
where the lower airfare is part of a package (for example, within an
air plus hotel package). The Good As Gold Guarantee is not available
for bookings on websites where the carrier, property, rental car company,
itinerary or similar booking details are unknown until after purchase.
- The Good As Gold Guarantee applies only to prices both advertised and
available to the general public. Without limitation, this does not include
corporate discounts or rates; group, charter, rewards program, incentive,
meeting, convention, consolidator or interline prices; or prices available
only by using a coupon or other promotion not offered to the general
public. The lower rate may not come from a website where you call to
get the rate, or from an e-mail that you received. The rate must be displayed
on a US-based website that is available to the general public and must
be quoted and booked in US dollars (and without reference to currency
converters).
- You must meet all requirements imposed on the lower price (if any),
including, without limitation, residency, regional and age-related requirements.
- The Good As Gold Guarantee applies to the base cost of requested travel
for car rental and hotel reservations, as quoted by our Travel Specialist,
without taxes and fees. The Good As Gold Guarantee includes the quotation
of taxes and fees on other requests, such as air, air + hotel, air +
hotel + car, air + car, and hotel + car packages.
- For cruises, the Good As Gold Guarantee applies only to the cost of
the cruise, including port charges. Additional items, such as air or
land components, insurance, the Cruise Protection Plan, shipboard credits,
transfers, pre- or post-cruise hotel stays, onboard amenities, gift cards/certificates,
cash back and/or dollars off are not eligible. Taxes and fees are not
included. To qualify for the Good As Gold Guarantee on a cruise booking,
you must have either paid for the booking in full or paid a deposit on
it.
- You must contact us the same day of your travel request to determine
if you are eligible for a discount or refund. The lower rate must be
available for booking at the time you contact us, as determined by our
Travel Specialists. For stand alone car rental and non-prepaid hotel
bookings, our Travel Specialists will instruct you to mail a copy of
your car or hotel receipt within thirty (30) days after you have completed
the rental or hotel stay.
- All requests, including receipts, are subject to our verification.
Decisions are final, and, by submitting a request, you fully and unconditionally
agree that you are bound by them. We will not accept screenshots or other
purported evidence of a lower price. We will not verify any request that
we believe, in our sole discretion, is the result of a printing or other
error or is made in bad faith.
- Verified requests will receive the additional funds along with their
corresponding rebate, within 30 – 45 days of travel completion. Limit:
one (1) credit per member transaction.
- We reserve the right, in our sole
discretion, to modify or discontinue the Good As Gold Guarantee or to
restrict its availability to any person, at any time, for any or no reason,
and without prior notice or liability to you. If we fail to enforce any
provision of these Terms and Conditions, it shall not constitute
a waiver of these provisions.